LET US HELP YOU

In this section you can find some Frequently Asked Questions and tutorials that will help you to configurate your devices, manage them and some more…

WATCH OUR TUTORIALS FOR iPHONE / ANDROID

Not enough for you? Scroll down to see our FAQS or click here to contact us

1. Make sure their phone works with STDI: (Compatible Devices List below in option Compatible Phones).

The phone model you have does not matter when sharing!

2. Make sure to touch your STDI to the very top of the back of their phone.

On iPhones, the sweet spot for reading a STDI is on the very top of the back of the device. See video below.

3. A STDI CANNOT be read when:  

– Their phone is in airplane mode.

– Their device flashlight is on.

– Their phone screen is off.

– Their camera is open .

4. Watch the video below to see the best technique for scanning to compatible iPhones!

1. Make sure their phone works with STDI: (Compatible Devices List below in option Compatible Phones)

The phone model you have does not matter when sharing!

2. Make sure to touch your STDI to the very center of the back of their phone.

For Androids, the sweet spot for reading a STDI is in the center of the back of the device.

3. Turn on NFC capabilities in their phone settings

If their phone is on the compatible devices list and is still not reading your STDI, go to their phone settings and search for NFC. Make sure that “NFC” is turned on!

Important: Some Android devices are compatibles but their NFC configuration is not enabled!

1. Apple iPhones:

– iPhone 7 (con el widget NFC de iOS 14 en el centro de control)

– iPhone 8 (con el widget NFC de iOS 14 en el centro de control)

– iPhone X (con el widget NFC de iOS 14 en el centro de control)

– iPhone XR

– iPhone XS

– iPhone XS Max

– iPhone 11

– iPhone 11 Pro

– iPhone 11 Pro Max

– iPhone 12

– iPhone 12 Pro

– iPhone 12 Pro Max

– iPhone SE

… and all future iPhones.

2. Pixels:

– Pixel

– Pixel XL

– Pixel 2

– Pixel 2XL

– Pixel 3

– Pixel 3XL

– Pixel 3A

– Pixel 3aXL

– Pixel 4

… and all future Pixels.

3. Samsung Galaxy:

– SIII

– S4

– S5

– S6

– S6 Border

– S6 Edge +

– S7

– S7Edge

– S8

– S8 +

– S9

– S9 +

– S10

– S10 5G

– S10 +

– S20

– S20 +

– A20

– A20e

– A30

– A50

– A51

– Galaxy Fold

– Galaxy Fold 2

… and all future galaxys.

4. Samsung:

– Note 8

– Note 9

– Note 10

– Note 10+

– Note 20

– Note 20 Ultra

– Note 20 Ultra Plus

… and all future Samsungs.

5. HTC:

– One M9

– Desire 10 Pro

– Exodus 1

– U11 / Life / +

– Desire 12/12 +

– Eyes U11

– Life U12

– U12 +

– U19e

– 19+

… and all future HTCs.

6. Huawei:

– P10

– P10 Plus

– P10 Lite

– P20

– P20 Pro

– P20 Lite

– P30

– P30 Pro

– P30 Lite

… and all future Huaweis.

7. LG:

– G3

– Nexus 5X

– V10

– G4

– K10

– V20

– G5

– G6

– V30

– V35 ThinQ

– Q Stylus

– Q Stylo 4

– Stylo 5

– V40 ThinQ

– V50 ThinQ 5G

– Q8

– Q7

– G7 ThinQ

– G8

– G8s ThinQ

– Q9

– Uno

… and all future LG phones.

8. Xiaomi:

– My Mix

– My Mix2

– My Mix 2S

– My Mix 3

– Mi5

– Mi5s

– Mi5 Plus

– Mi6 / X

– Mi6

– Mi8

– Mi8 Lite

– Mi8 Pro

– Mi9

– Mi9 SE

… and all future Xiaomi phones.

9. Nokia:

– 3

– 5

– 6

– 8

– 8.1

– 6.1

– 8 Sirocco

– 7 más

– 5.1

– 9 PureView

… and all future Nokia phones.

10. OnePlus: 

– One

– 3

– 3T

– 5

– 5T

– 6

– 6T

– 7

– 7 Pro

– 7 Pro 5G

… and all future OnePlus phones.

 11. Motorola:

– Moto P50

– Moto X4

– Moto Z3

– Moto Z3 Play

… and all future Motorola phones.

12. Sony: 

– Xperia XZ1 

– Compact

– Xperia 1, 10 / Plus

– Xperia XA1 / Ultra / Plus

– Xperia XZ2 / Compact / Premium

– Xperia XA2 / Ultra / Plus

– Xperia XZ3

… all future Sony phones.

13. Essential: 

-PH

– PH-1

… and all future Essential phones.

iPhones as old as the iPhone 5S and almost all Androids can use their camera to scan your STDI QR code. Your STDI QR code can be found by tapping the QR code button on the top right of your profile. You can even add your STDI Card to your Apple Wallet for easy access!

Some Android phones have NFC turned off by default!

If your Android is not reading STDIs, go to your phone settings and search for “NFC”. Then make sure you have this turned on !

Of course, all our products are waterproof so you can wash your clothes anytime you want/need it.

STDI is waterproof, shockproof, dustproof, but it should be noted that if the article avoids all these events it will be much better, also when ironing it if it is not necessary to heat iron that area of ​​the device, thanks to this the device becomes more durable. Nor should you break it with a sharp device, since it works through antennas, in the same way it comes very resistant from the factory.

STDI can work by adding our technology to your logo / brand for a minimum order of 75 units. Just contact us!

STDI also offers to provide the item for resale. You just have to contact us and we offer our supplier prices, for more info click here.